Frequently Asked Questions
Everything you need to know about Australia's premium martial arts mats and equipment.
What are the standard shipping times within Australia?
We ship nationwide from our local warehouses. Delivery typically takes 3-7 business days for metro areas and 7-14 business days for regional locations, depending on the size and weight of your order.
Do you offer custom mat layouts for commercial gyms?
Yes, we specialize in custom flooring solutions. Our team can help you design a layout that fits your specific space requirements, including custom logos and color schemes for your dojo or fitness center.
What is the difference between Fuji Tatami and Smooth Series mats?
Tatami mats feature a traditional textured surface designed for superior grip during stand-up arts like Judo and Karate. Smooth mats are designed to reduce skin friction, making them ideal for No-Gi Jiu-Jitsu and wrestling.
Can I pick up my order to save on shipping costs?
Click & Collect is available from our designated warehouse locations. Please select the 'Local Pickup' option at checkout, and we will notify you once your order is ready for collection.
What is your return policy for mats and equipment?
We accept returns on unused, unopened items within 30 days of purchase. Please note that due to the bulk nature of our products, return shipping costs are the responsibility of the customer unless the item is faulty.
Are Fuji Mats easy to clean and maintain?
Absolutely. Our mats are made with high-quality vinyl that is moisture-resistant. We recommend using a mild disinfectant or specialized mat cleaner after every session to ensure longevity and hygiene.